Privacy Policy

How we collect, use, and protect your personal information.

Last updated: January 2025

1. Introduction

A.C.N. 693 986 444 Pty Ltd (ACN 693 986 444) ("we", "us", "our") is committed to protecting the privacy of personal information we collect and handle. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide

  • Name and contact details (email address, phone number, postal address)
  • Business name and position/title
  • Information contained in correspondence with us
  • Information provided through our contact form or other enquiry methods

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website addresses

3. How We Use Your Information

We use personal information for the following purposes:

  • To respond to your enquiries and communicate with you
  • To provide our services to you
  • To process and manage service agreements
  • To send you information relevant to our services (with your consent where required)
  • To improve our website and services
  • To comply with our legal obligations
  • For other purposes with your consent or as permitted by law

4. Disclosure of Information

We may disclose your personal information to:

  • Our employees and contractors who need access to perform their duties
  • Professional advisers (such as accountants or legal advisers)
  • Government authorities or law enforcement agencies where required by law
  • Other parties with your consent

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:

  • Secure storage of electronic records
  • Restricting access to personal information to authorised personnel
  • Implementing appropriate technical security measures

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic. Cookies are small text files stored on your device when you visit a website.

You can control cookie settings through your browser. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Access and Correction

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete personal information
  • Request deletion of your personal information (subject to legal requirements)

To make a request, please contact us using the details provided below. We will respond to your request within a reasonable timeframe. In some cases, we may be unable to provide access or make corrections, and we will explain the reasons if this occurs.

9. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Complaints

If you believe we have breached the Australian Privacy Principles or have a complaint about how we have handled your personal information, please contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:

A.C.N. 693 986 444 Pty Ltd
12 Drouin St
Dallas VIC 3047
Australia

Email: contact@acn693986444pty.space

ACN: 693 986 444
ABN: 98 693 986 444